INVESTIGATIVE SERVICES

IIS’ Investigation and Litigation Support services include both functional and technical services related to:

  • Investigations
  • e-Discovery planning and execution
  • Litigations (discovery support, pre-trial/trial support, and post-trial/appeals support)
  • Claims
  • Freedom of Information Act (FOIA) support

Additionally, IIS technological solutions and services use industry-leading practices and state-of-the-practice tools to provide our customers with efficient and cost-effective support for:

  • Data extraction and analysis
  • Document/data capture and processing
  • Database development, population, and maintenance
  • Training

As a provider of investigation and litigation support services, IIS embraces the complex deadline-driven environment in which today’s investigations, litigations, and other legal activities are conducted in the government arena.

We continually monitor and develop new document and data capture approach that increase efficiency and lower costs for our customers in high-stakes situations such as trials, investigations, hearings, and regulatory and law enforcement activities.

Our portfolio of offerings includes:

  • Pre-trial, Trial, and Post-trial Support Services – leveraging our deep domain expertise, proven procedures, skilled trainers, experienced management team, and highly qualified staff in place, we assist law enforcement agencies with a wide range of law enforcement support tasks, including document acquisition support, privilege and relevance reviews, deposition preparation, brief and motion preparation, legal research, exhibit preparation, post-trial and appeals support
  • Case Management – IIS’ offerings enable our customers to efficiently and effectively respond to the often complex and time-sensitive needs of federal investigations and litigations. Our case management offerings provide a comprehensive, secure environment for protecting, organizing, sharing, and managing data. This includes general case information, party information, case tracking, event tracking and calendars, documents and document assembly, document imaging/profiling/searching, time tracking, audit logs, automated workflows for standard processes, and application administration and customization
  • Claims Management – IIS’ processes help the government quickly and reliably respond to claims, ensuring court deadlines are met while saving taxpayers money. Our wide range of claims management services include image-enabled databases of claims and corresponding claimant metadata; acknowledgements, denials, mailings, mail tracking, and returned mail analysis and follow-up; routing workflows; research; legal sufficiency reviews; hotline/help desk support; and management reporting
  • Freedom of Information Act (FOIA) Support – IIS’ FOIA support offerings provide rapid processing and document redactions, as well as consistent response to and better tracking of requests
  • Chain of Custody – IIS provides strict chain of custody for all materials in its possession. This creates a complete and unbroken record of possession of the controlled material that will withstand the scrutiny of adverse parties in courts, if necessary

In support of our customers’ varied missions, IIS provides a wide range of services, including:

  • e-Discovery Support – IIS’ e-Discovery services allow our customers to quickly and accurately identify and process relevant data in a defensible manner, thus saving our customers both time and money
  • Document/Data Capture and Processing – IIS’ systems process small or large volumes quickly and accurately and provide comprehensive reporting for any planning or status need. Our state-of-the-art document capture process automates processing pipeline, which controls electronic conversion and processing, scanning of all paper and film types, optical character recognition (OCR), video and audio conversion, coding/indexing at all levels of complexity, varying levels of automation, forms processing, and database construction and population
  • Database Development, Population, and Maintenance – IIS’ expertise enables us to provide rapid analysis of any situation to identify the best tools and approaches for any situation, resulting in fast and accurate performance of all database-related activities. We build, populate, maintain, and support databases of various complexities, from COTS products to fully customized, large-scale applications, including web-hosted repositories
  • Training – IIS’ training team brings unparalleled depth and breadth of experience across products, processes, and perspectives. We offer appropriately targeted, productivity-enhancing, and cost-effective training. Our full-time training and documentation group offers courses encompassing nearly all litigation support practices and procedures, including the use of COTS products such as Clearwell, Concordance, iCONECT, and many others. As a result, we can easily and effectively train technical staff on any investigation or litigation activity