Our digital services are built to solve the real problems people face using modern technologies. By using a Human Centered Design approach we engage users at every stage in the development cycle, which results in the solutions they need. We employ industry standard practices for usability research, accessibility and delivering digital services. Our team is an expert in implementing all techniques from the USDS Digital Services Playbook and applying USDS and 18F Web Design Standards.

To ensure maintained functionality and ease of use, we refactor our applications when necessary to make use of modern technologies. We also work closely with end users and apply the concepts of Human Centered Design to successfully update legacy applications in an effort to improve overall usability. We are guided by modern web standards, such as HTML5 and CSS3, and web technologies such as JQuery, Bootstrap, AngularJS, React.js, and Font Awesome. Our resulting improvements are more visually elegant, interactive, and intuitive for all future users.

We are committed ourselves to the Digital Government initiative, enabling the American people to access services securely, anytime, anywhere and on any device. Our years of experience in building such software solutions have prepared us with the skills to take on any challenge the Government might face. Previously, we have worked with Government agencies in building applications in IT and Non-IT, and we are currently developing digital services for many government agencies.

When working with the government on new digital projects, we focus on automation, achieving Authority to Operate (ATO) early, and then often thereafter through automation. We work within GovCloud to host sensitive data and continuously run accessibility and security scans to ensure that the information being included on a specific site or through a specific application can be accessed by all in the most secure manner possible.

Because current government systems were built in isolation from one another, many of them contain the same data. This data redundancy can lead to issues and human error from managing such systems can also create problems. Using modern services and messaging frameworks, the IIS’ team is able to integrate these systems to talk to each other, reducing both human error and the problems that can result from duplicated data.